The Department of Posts India has reported a significant 16% year-on-year revenue growth to Rs 15,296 crore in the financial year 2025-26. Communications Minister Jyotiraditya Scindia hailed this as a “historic year” for the organization, attributing the growth to enhanced service penetration, customer acquisition, and a focus on service quality through Six Sigma service level agreements. The revenue in the previous fiscal year was Rs 13,218 crore, making this growth rate one of the strongest in recent times.
Scindia expressed optimism about sustaining this momentum, with plans to expand outreach and introduce new services to drive further growth in FY27. Performance across regions remained strong, with eight out of 23 postal circles achieving over 90% of their targets, while 14 circles met between 80 and 90%. Only one circle fell below the 80% target achievement mark, according to the minister.
The parcels division emerged as a significant growth driver among business segments, with revenue surging by 69% to Rs 1,133 crore in FY26. This growth was supported by notable performances in states like Jharkhand, Telangana, and Gujarat. The mail segment also saw substantial gains, with revenue increasing by 34% to Rs 3,202 crore, led by Rajasthan, Assam, and Jammu and Kashmir. Citizen-centric services experienced a sharp 70% growth to Rs 864 crore, while the Post Office Savings Bank segment generated Rs 7,756 crore, reflecting a 13% increase.
Postal Life Insurance and Rural Postal Life Insurance collectively recorded a revenue of Rs 1,458 crore, marking a 25% rise from the previous year. Vandita Kaul, Secretary at the Department of Posts, noted that the gap between revenue and expenditure narrowed by about Rs 1,500 crore in FY26, while the department continued to fulfill its universal service obligations. The total revenue expenditure, including pensions, amounted to Rs 38,631 crore, with almost one-third attributed to pension liabilities.
