New Delhi, June 9 (IANS) Public sector banks (PSBs) are increasingly embracing artificial intelligence (AI) and are keen to adopt next-generation technologies to improve customer service, operational efficiency and risk assessment, Arundhati Bhattacharya, President and CEO, Salesforce India and South Asia, said on Tuesday.In an interaction with IANS, the former State Bank of India (SBI) chairperson said public sector lenders have recognised the need to adapt to rapid technological changes and ar…
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