New Delhi, June 9 (IANS) Public sector banks (PSBs) are increasingly embracing artificial intelligence (AI) and are keen to adopt next-generation technologies to improve customer service, operational efficiency and risk assessment, Arundhati Bhattacharya, President and CEO, Salesforce India and South Asia, said on Tuesday.In an interaction with IANS, the former State Bank of India (SBI) chairperson said public sector lenders have recognised the need to adapt to rapid technological changes and ar…
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New Delhi, Feb 21 (IANS) Leading industry leaders, during the ‘AI Impact Summit 2026’, examined whether AI agents are fundamentally disrupting the traditional software-as-a-service (SaaS) models, and cautioned against oversimplification.Addressing speculation around the future of SaaS, Arundhati Bhattacharya, Chairperson and CEO of Salesforce India, said that markets will say a lot of things, and not all of it comes true.“When you talk about the SaaS model, it’s not only about vibe codin…