The government addressed 1,087 grievances from pensioners across 30 departments and ministries during the 15th Pension Adalat this month. Notably, the event, held at the Indian Institute of Public Administration, successfully resolved 815 grievances on the spot, showcasing its effectiveness in providing timely relief to pensioners. The Ministry of Personnel, Public Grievances, and Pensions highlighted the event’s efficiency in delivering justice promptly.
One case involved Satyam Mishra from Prayagraj, whose grievance had been pending for over 114 days. His issue pertained to the non-release of pensionary benefits since July 2024. Mishra personally participated in the Pension Adalat through video conferencing, where officials from BSF confirmed the settlement of his case. He received arrears totaling Rs 5,73,728, including Ex-gratia, and his Extraordinary Pension will commence from December 1, 2025.
Another pensioner, Nasim Akhtar from Srinagar, had a grievance pending for more than 150 days related to a family pension case from August 2020. Akhtar, who attended the Adalat via video conferencing, received assurance from the Department of Census Operations that his case had been addressed, with arrears to be promptly disbursed. Similarly, Mukta Chakraborty from Guwahati, Assam, had her grievance pending for over 150 days concerning the grant of family pension to the unmarried daughter of Late Shri Rajat Bhusan Chakraborty. Despite previous delays, authorities have committed to reviewing and resolving her case expeditiously.
