Latest Call Centers News & Updates

Washington, March 27 (IANS) The Federal Communications Commission has launched a sweeping proposal to push call centre jobs back to the United States, tighten customer service standards, and crack down on illegal robocalls linked to overseas operations.​ The move, approved by the Commission this week, opens a formal rulemaking process to address growing consumer complaints about offshore call centres and rising fraud risks.​FCC Chairman Brendan Carr said Americans are increasingly frustrated…

Srinagar, March 19 (IANS) The Counter-Intelligence Kashmir (CIK) wing of Jammu and Kashmir Police said on Thursday that it has busted a sophisticated international cyber fraud racket and apprehended seven suspects.A statement by the CIK said that in a major success, the Counter-Intelligence Kashmir unveiled a highly sophisticated international cyber fraud network and arrested the suspects in Srinagar.“CIK-CID received various technical and credible inputs, regarding the functioning of covert c…