Washington, March 27 (IANS) The Federal Communications Commission has launched a sweeping proposal to push call centre jobs back to the United States, tighten customer service standards, and crack down on illegal robocalls linked to overseas operations. The move, approved by the Commission this week, opens a formal rulemaking process to address growing consumer complaints about offshore call centres and rising fraud risks.FCC Chairman Brendan Carr said Americans are increasingly frustrated…
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Srinagar, March 19 (IANS) The Counter-Intelligence Kashmir (CIK) wing of Jammu and Kashmir Police said on Thursday that it has busted a sophisticated international cyber fraud racket and apprehended seven suspects.A statement by the CIK said that in a major success, the Counter-Intelligence Kashmir unveiled a highly sophisticated international cyber fraud network and arrested the suspects in Srinagar.“CIK-CID received various technical and credible inputs, regarding the functioning of covert c…
