Latest Call Centers News & Updates

Mumbai, July 14 (IANS) In a major crackdown on cyber fraud, the Mumbai Police on Tuesday blew the lid off an organised online racket operating on the pretext of selling health insurance to customers. At least 12 individuals have been apprehended, fake call centres busted, and multiple digital devices recovered from fraudsters. Govandi police in Mumbai busted the gang defrauding people online under the pretext of health insurance policies. The police raided at least three fake call centres in con…

Washington, March 27 (IANS) The Federal Communications Commission has launched a sweeping proposal to push call centre jobs back to the United States, tighten customer service standards, and crack down on illegal robocalls linked to overseas operations.​ The move, approved by the Commission this week, opens a formal rulemaking process to address growing consumer complaints about offshore call centres and rising fraud risks.​FCC Chairman Brendan Carr said Americans are increasingly frustrated…

Srinagar, March 19 (IANS) The Counter-Intelligence Kashmir (CIK) wing of Jammu and Kashmir Police said on Thursday that it has busted a sophisticated international cyber fraud racket and apprehended seven suspects.A statement by the CIK said that in a major success, the Counter-Intelligence Kashmir unveiled a highly sophisticated international cyber fraud network and arrested the suspects in Srinagar.“CIK-CID received various technical and credible inputs, regarding the functioning of covert c…