Latest Consumer Protection News & Updates

Gandhinagar, April 9 (IANS) Inspections of more than 2,500 food establishments across Gujarat and the destruction of over 700 kg of food marked a statewide crackdown on the labelling and quality of paneer and its substitutes, as authorities stepped up enforcement following new disclosure rules. The Food and Drug Regulatory Authority (FDCA) conducted a “mega special drive” between April 4 and 9 to verify the quality, correct identification and consumer disclosure of paneer and cheese products acr…

New Delhi, April 8 (IANS) Illicit trade in India remains as a “shadow economy” that impacts consumer trust, honest businesses and public revenues, Minister of Consumer Affairs, Food & Public Distribution Pralhad Joshi said on Wednesday.The objective is not just consumer protection, but consumer prosperity, the minister said as he pointed to initiatives such as the Central Consumer Protection Authority, the National Consumer Helpline, and the Jago Grahak Jago campaign as key pillars in em…

Washington, March 27 (IANS) The Federal Communications Commission has launched a sweeping proposal to push call centre jobs back to the United States, tighten customer service standards, and crack down on illegal robocalls linked to overseas operations.​ The move, approved by the Commission this week, opens a formal rulemaking process to address growing consumer complaints about offshore call centres and rising fraud risks.​FCC Chairman Brendan Carr said Americans are increasingly frustrated…

New Delhi, Jan 31 (IANS) e-Jagriti, National Consumer Helpline, BIS standards, and Legal Metrology were some of the flagship reforms and high-impact initiatives undertaken in 2025 to boost consumer protection, said the government on Saturday.The Ministry of Consumer Affairs, Food & Public Distribution noted that “2025 marked a defining phase for the Department of Consumer Affairs as consumer protection in India moved decisively towards speed, accessibility and trust”.In a bid to boost co…

New Delhi, Jan 23 (IANS) Pakistan’s National Electric Power Regulatory Authority (Nepra) has released a damning report on the performance of the country’s power sector.Nepra noted that distribution companies continued to suffer from poor governance with transmission and distribution losses exceeding allowable limits, low bill recovery and load-shedding based on Aggregate Technical and Commercial losses. Reference was also made to Debt Service Surcharge sourced to poor governance of the power…