New Delhi, June 1 (IANS) The Employees’ State Insurance Corporation has launched a centralised online patient feedback system across all hospitals and dispensaries nationwide to capture real‑time patient experience on cleanliness, staff behaviour and medicine availability, an official statement said on Monday.The system is equipped with OTP validation, multilingual support, and real-time monitoring dashboards to instantly flag service ratings below 3 for immediate corrective action, the statem…
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