New Delhi, Dec 28 (IANS) The 24×7 Passenger Assistance Control Room (PACR) set up in the Ministry of Civil Aviation has resolved more than 13,000 passenger grievances through focused monitoring and expedited interventions since this month, a top official said on Sunday. Expressing satisfaction over the working of the Ministry of Civil Aviation’s PACR Secretary, Samir Kumar Sinha, said that more than 500 call-based interventions have also been undertaken to directly assist passengers during oper…
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