Gandhinagar, April 15 (IANS) More than 1,700 passengers used the Gujarat State Road Transport Corporation’s (GSRTC) newly introduced QR code-based feedback system within its first month, generating a strong average satisfaction rating of 4.5 out of 5 and prompting immediate action on service-related complaints. The GSRTC launched its ‘Passenger Feedback and Performance Rating System’ in March 2026, allowing passengers to scan QR codes installed in buses to submit feedback and rate services…
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