Axis Bank noted a slight decrease in its workforce by around 3,000 employees at the close of the 2025–26 financial year. This reduction was attributed to the bank’s ongoing investments in technology, leading to enhanced productivity. Managing director Amitabh Chaudhry highlighted the bank’s focus on digital transformation, resulting in improved operational efficiency and employee output.
The bank clarified that the decrease in headcount, from 1.04 lakh to approximately 1.01 lakh employees, was spread across functions and not specific to any business segment. Despite this, Axis Bank expanded its physical presence by adding nearly 400 new branches nationwide during the year. The strategy aimed to strike a balance between branch expansion and technology-driven efficiency enhancements.
Amitabh Chaudhry emphasized the bank’s consistent allocation of 9-10% of its operating expenditure towards technology over the past few years. These investments were made regardless of business cycles, with a focus on establishing a long-term competitive edge. While automation was prioritized, artificial intelligence tools primarily served to streamline processes and hasten transaction times, rather than replace human roles.
In its financial performance for the March quarter, Axis Bank reported a profit of Rs 7,071 crore, a marginal decline from Rs 7,117 crore in the corresponding period last year. Additionally, the bank declared a dividend of Rs 1 per share for the financial year 2025–26, as per its stock exchange filing.
