The Cyber Crime Branch of the Rajasthan Police has issued an advisory to guide citizens on handling erroneous UPI transactions. With the increasing cases of digital payment fraud, the advisory stresses the importance of staying calm and acting promptly. Officials highlight the need for vigilance in UPI transactions to prevent funds from being mistakenly transferred.
To assist citizens in responding effectively, the Cyber Crime Branch has outlined specific steps. These include securing digital evidence by capturing transaction screenshots and noting the Unique Transaction Reference (UTR) number. Additionally, citizens are advised to file disputes on the UPI app and inform their banks promptly with detailed written information for quicker resolution.
In line with the advisory from Director General of Police Rajeev Kumar Sharma, preventive measures are underscored. Citizens are encouraged to verify recipient details carefully, avoid making payments under pressure, and be cautious of requests from unknown callers. It is emphasized that UPI PINs and QR codes are not needed to receive money, and any such requests should be treated with suspicion.
In case of suspected cyber fraud, citizens are urged to report incidents through the National Cyber Crime Portal or contact the Cyber Helpline. Additional support is available through the Cyber Helpdesk numbers provided.
