Mumbai, July 17 (IANS) Capital markets regulator Securities and Exchange Board of India (SEBI) on Friday cautioned listed companies and regulated entities against an emerging cyber fraud known as the “Boss Scam”, in which cybercriminals impersonate chief executive officers (CEOs), managing directors (MDs) or other senior officials to trick employees into transferring funds.The advisory comes after the Indian Cyber Crime Coordination Centre (I4C) flagged a rise in CEO and MD impersonation frauds …
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Mumbai, July 13 (IANS) The Reserve Bank of India (RBI) on Monday asked banks to empower their Internal Ombudsmen (IO) mechanism to strengthen customer service and redress grievances speedily in order to avoid external escalation of cases.Addressing the third annual conference of Internal Ombudsmen (IO) of banks and NBFCs here, RBI Deputy Governor Swaminathan J. exhorted the internal ombudsmen to provide a meaningful, fair, and effective resolution of customer complaints.The Deputy Governor also …