Latest Passenger Experience News & Updates

New Delhi, April 3 (IANS) Railways Minister Ashwini Vaishnaw on Friday emphasised that providing a good travel experience to the poor and middle class remains the top priority of Indian Railways.The minister told railway officials from across the country who attended a review meeting at Rail Bhawan here to work collectively towards this goal.He highlighted that the sharp reduction in railway accidents and record freight loading have significantly improved the image of Indian Railways across the …

New Delhi, March 18 (IANS) In a bid to further enhance ease of air travel, the Ministry of Civil Aviation said on Wednesday that minimum 60 per cent of seats on any flight must be allocated free of charge to ensure fair access.In fresh directions issued through the Directorate General of Civil Aviation (DGCA) to further strengthen passenger convenience, transparency and uniformity of practices across airlines, the ministry said that passengers travelling on the same PNR should be seated together…