Latest Passenger Perspectives News & Updates

New Delhi, July 13 (IANS) Looking to raise the bar for customer satisfaction, the Delhi Metro plans to conduct its “12th Online Customer Satisfaction Survey – 2026” from July 15 to August 14, said an official on Monday. Anuj Dayal, Principal Executive Director, Corporate Communications, said, “The main objective of the survey is to collect feedback from the commuters on various components of Metro services and facilities.”Detailed feedback will be obtained from participating commuters on…