The Central Consumer Protection Authority (CCPA) has taken action against major online platforms like Amazon, Flipkart, and Meta for unauthorized selling of walkie-talkies. These devices were discovered to be operating in regulated radio frequency bands critical for emergency services and law enforcement. Over 16,970 non-compliant walkie-talkie listings were identified across various e-commerce sites.
Notices were sent to 13 e-commerce entities, including Amazon, Flipkart, Meesho, JioMart, Meta, and others, for facilitating the sale of walkie-talkies without necessary approvals. Many devices were falsely advertised as “license-free” or “100 per cent legal,” misleading consumers about their compliance status. The sale, import, and use of walkie-talkies in India are governed by specific regulations to ensure safety and legality.
To address these violations, the CCPA has introduced guidelines to regulate the listing and sale of radio equipment, including walkie-talkies on e-commerce platforms. Final orders have been issued against several companies, while investigations are ongoing against others to ensure compliance with consumer protection laws.
