New Delhi, April 8 (IANS) Illicit trade in India remains as a “shadow economy” that impacts consumer trust, honest businesses and public revenues, Minister of Consumer Affairs, Food & Public Distribution Pralhad Joshi said on Wednesday.The objective is not just consumer protection, but consumer prosperity, the minister said as he pointed to initiatives such as the Central Consumer Protection Authority, the National Consumer Helpline, and the Jago Grahak Jago campaign as key pillars in em…
Latest Central Consumer Protection Authority News & Updates
New Delhi, March 25 (IANS) The Central Consumer Protection Authority (CCPA) has flagged the practice of hotels and restaurants demanding or collecting additional charges — ‘LPG charges’, ‘gas surcharge’ and ‘fuel cost recovery’ — in consumer bills, terming it an unfair trade practice, the Ministry of Consumer Affairs, Food and Public Distribution said on Wednesday.The authority said such charges are being imposed by default to bypass existing norms on service charges, and issued an advisory di…
New Delhi, Feb 23 (IANS) The Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs 15 lakh on Vajirao & Reddy Institute for publishing misleading advertisements related to the UPSC Civil Services Examination (CSE) 2023 results, ruling that the coaching institute deliberately concealed crucial information regarding the courses actually taken by successful candidates.In an order passed on February 20, the CCPA, headed by Chief Commissioner Nidhi Khare and Commissioner Anupam…
New Delhi, Feb 20 (IANS) The Central Consumer Protection Authority (CCPA) on Friday said it has issued notices to six e-commerce platforms for listing and offering for sale restricted wireless transmitting devices including drones.The six e-commerce entities are Everse, IndiaMart, Xboom, Javiat Aerospace, AirONE Robotics and Maveric Drones & Technologies Pvt Ltd.The online entities sold “Anti-Drone Systems”, “Drone Jammers” and “GPS Jammers”, in an alleged violation of the Consum…
New Delhi, Feb 16 (IANS) The Central Consumer Protection Authority (CCPA) on Monday imposed a penalty of Rs 5 lakh on Snapdeal for the sale of non-BIS compliant toys on its platform, in violation of consumer rights.The regulator said it has taken strict action against e-commerce entities and sellers for the sale of toys in violation of the mandatory Toys (Quality Control) Order, 2020 and prescribed Bureau of Indian Standards (BIS) standards.In this regard, the CCPA imposed the penalty on Snapdea…
New Delhi, Jan 16 (IANS) The Central Consumer Protection Authority (CCPA) has taken suo motu cognisance of the large-scale illegal listing and sale of walkie-talkies (personal mobile radios) on e-commerce platforms and has imposed monetary penalties on leading online marketplaces such as Amazon, Flipkart, and Meta for violations of consumer protection laws and telecom regulations, according to an official statement issued on Friday.Many of these devices were found to operate in the ultra-high fr…
New Delhi, Jan 10 (IANS) The Central Consumer Protection Authority (CCPA) has taken action against 27 restaurants across India for violating consumer rights by mandatorily levying service charges on food bills, the government said on Saturday.During investigations, the consumer watchdog found that several restaurants were adding a 10 per cent service charge by default.Among them were Cafe Blue Bottle in Patna and China Gate Restaurant Private Limited, which operates Bora Bora in Mumbai.The autho…
New Delhi, Dec 25 (IANS) The Central Consumer Protection Authority (CCPA) has fined coaching institute Vision IAS Rs 11 lakh for publishing misleading advertisements related to the performance of its students in the UPSC Civil Services Examination, Ministry of Consumer Affairs, Food & Public Distribution said on Thursday.This is the first time a penalty has been imposed for a repeat offence under consumer protection laws.In its order, the CCPA said Vision IAS, which is officially registered …
New Delhi, Dec 24 (IANS) The National Consumer Helpline has emerged as a strong and effective platform for resolving consumer complaints even before they reach courts, helping people get refunds worth Rs 42.6 crore across 30 sectors between April and December 2025, Union Consumer Affairs Minister Pralhad Joshi said on Wednesday.Addressing the National Consumer Day 2025 celebrations at Bharat Mandapam here, Joshi said the helpline resolved over 63,800 refund-related grievances during the period, …