The Department of Posts has implemented the extension of export benefits like Duty Drawback, Remission of Duties and Taxes on Exported Products (RoDTEP), and Rebate of State and Central Taxes and Levies (RoSCTL) for exports conducted via the Postal channel. This move, effective from January 15 following notifications by the Central Board of Indirect Taxes and Customs (CBIC), aims to simplify and broaden access to exports, particularly benefiting MSMEs, artisans, start-ups, and small exporters who heavily rely on the postal network for international consignments.
The availability of export incentives through the postal channel, in addition to automated IGST refunds, helps reduce costs, enhance liquidity, and boost the competitiveness of Indian exporters. Export processes through the postal channel are facilitated by Dak Ghar Niryat Kendras (DNKs), a collaborative effort of the Department of Posts and CBIC, offering comprehensive export facilitation services under one roof. Currently, 1,013 DNKs are operational nationwide, enabling exporters from remote areas to access global markets through booking, digital documentation, and seamless customs clearance.
To activate these benefits, necessary system upgrades have been made in the DNK/Self-Service Portal and Customs platforms, complemented by clear Standard Operating Procedures (SOPs) for exporters and field officials. These actions align with the goals of the Foreign Trade Policy 2023 and the government’s emphasis on Ease of Doing Business and the promotion of cross-border e-commerce.
India Post provides a holistic export solution, covering pick-up, documentation, online payments, faceless customs clearance, and real-time tracking. Services like the International Tracked Packet Service (ITPS), available in 135 countries, offer a reliable and cost-effective option for cross-border e-commerce shipments. Leveraging its extensive postal network and digital platforms, the Department of Posts continues to empower small exporters and MSMEs, bridging the export access gap and strengthening India’s global trade position.
