At a time when senior bureaucrats are often perceived as distant, Chief Electoral Officer Rathan U Kelkar and his deputy, P. B. Nooh in Kerala are gaining public praise for their accessible and hands-on leadership during the ongoing election process. Kelkar, Nooh, and their team have been diligently working since the announcement of the poll schedule, showcasing not only efficiency but also a remarkable openness. Citizens appreciate their direct accessibility, even on platforms like WhatsApp, where they promptly address queries and grievances, a rarity in higher administrative circles.
The proactive approach of Kelkar and Nooh was highlighted in recent incidents. In one case, when a 94-year-old woman who had opted for home voting missed the visit of a Booth Level Officer due to attending a church service, Nooh swiftly intervened. The officer ensured that the visit was rescheduled promptly, safeguarding the elderly voter’s right to cast her vote. Additionally, when a school principal sought urgent clarification on Model Code of Conduct provisions, Kelkar’s quick response in Malayalam resolved the issue, easing the institution’s concerns.
These instances exemplify a citizen-centric shift in the election machinery of Kerala. By blending administrative efficiency with personal accessibility, the state’s election leadership not only ensures the smooth conduct of polls but also sets a new standard for governance that is both effective and empathetic at the highest levels. Kerala is set to vote on April 9 to elect 140 new legislators.
