The Chairman of Tata Consumer Products Limited, N. Chandrasekaran, addressed shareholders at the company’s annual general meeting, highlighting how global changes like geopolitical shifts, AI advancements, and climate events are reshaping the world. Chandrasekaran emphasized TCPL’s use of AI to enhance product development, understand consumer trends, and fortify its supply chain in the face of a complex global landscape. Companies are now prioritizing resilience, productivity, and trust-based decisions to adapt to these transformations.
Chandrasekaran mentioned that TCPL is leveraging AI in various operational aspects, including speeding up product development, enhancing demand prediction, monitoring consumer preferences, optimizing supply chains, and fostering innovation. Despite global uncertainties, he expressed optimism about India’s growth trajectory, citing factors like demographic strength, digital infrastructure expansion, and increasing aspirations that position India as a fast-growing major economy.
The Chairman also noted significant shifts in consumer behavior in India due to changing lifestyles, the emergence of new retail formats, and the growth of digital commerce. He highlighted the opportunities for companies that blend consumer-centric strategies with innovation, effective execution, and trusted brands. Chandrasekaran commended TCPL’s evolution from a tea-and-salt business to a diversified FMCG company, emphasizing the sector’s rapid growth in new-age sales channels, particularly quick commerce, which now contributes over 35% of TCPL’s India business.
