Latest Central Consumer Protection Authority News & Updates

New Delhi, Jan 16 (IANS) The Central Consumer Protection Authority (CCPA) has taken suo motu cognisance of the large-scale illegal listing and sale of walkie-talkies (personal mobile radios) on e-commerce platforms and has imposed monetary penalties on leading online marketplaces such as Amazon, Flipkart, and Meta for violations of consumer protection laws and telecom regulations, according to an official statement issued on Friday.Many of these devices were found to operate in the ultra-high fr…

New Delhi, Jan 10 (IANS) The Central Consumer Protection Authority (CCPA) has taken action against 27 restaurants across India for violating consumer rights by mandatorily levying service charges on food bills, the government said on Saturday.During investigations, the consumer watchdog found that several restaurants were adding a 10 per cent service charge by default.Among them were Cafe Blue Bottle in Patna and China Gate Restaurant Private Limited, which operates Bora Bora in Mumbai.The autho…

New Delhi, Dec 25 (IANS) The Central Consumer Protection Authority (CCPA) has fined coaching institute Vision IAS Rs 11 lakh for publishing misleading advertisements related to the performance of its students in the UPSC Civil Services Examination, Ministry of Consumer Affairs, Food & Public Distribution said on Thursday.This is the first time a penalty has been imposed for a repeat offence under consumer protection laws.In its order, the CCPA said Vision IAS, which is officially registered …

New Delhi, Dec 24 (IANS) The National Consumer Helpline has emerged as a strong and effective platform for resolving consumer complaints even before they reach courts, helping people get refunds worth Rs 42.6 crore across 30 sectors between April and December 2025, Union Consumer Affairs Minister Pralhad Joshi said on Wednesday.Addressing the National Consumer Day 2025 celebrations at Bharat Mandapam here, Joshi said the helpline resolved over 63,800 refund-related grievances during the period, …