Mumbai, July 13 (IANS) The Reserve Bank of India (RBI) on Monday asked banks to empower their Internal Ombudsmen (IO) mechanism to strengthen customer service and redress grievances speedily in order to avoid external escalation of cases.Addressing the third annual conference of Internal Ombudsmen (IO) of banks and NBFCs here, RBI Deputy Governor Swaminathan J. exhorted the internal ombudsmen to provide a meaningful, fair, and effective resolution of customer complaints.The Deputy Governor also …
Latest Chief Executive Officers News & Updates
Mumbai, June 30 (IANS) Chief Minister Devendra Fadnavis on Tuesday directed all departments to ensure the plantation of 18 crore trees this year through meticulous planning, use of advanced technology, Public-Private Partnership (PPP), village-level plantation planning by Gram Panchayats, and coordinated efforts among various departments, as he reviewed the Harit Maharashtra Commission’s tree plantation campaign. He stressed that every Gram Panchayat should identify available land, prepare a pla…
Bhopal, April 9 (IANS) Madhya Pradesh’s Panchayat and Rural Development Minister Prahlad Singh Patel on Thursday urged newly appointed Chief Executive Officers (Janpad Panchayat) and Block Development Officers (BDOs) to adopt a result-oriented approach in rural governance. The Minister stressed that their primary focus should be on delivering tangible and measurable improvements in the lives of the people.He was addressing the valedictory ceremony of a 45-day orientation training programme at th…