New Delhi, Dec 29 (IANS) The government on Monday said that the Department of Consumer Affairs has achieved a significant milestone by awarding 12 Government Approved Test Centre (GATC) certificates to 11 private entities, thus strengthening India’s legal metrology verification ecosystem through a structured public–private partnership framework.This step marks a transformative reform in the country’s legal metrology system by expanding verification capacity beyond the public sector and ena…
Latest Department of Consumer Affairs News & Updates
New Delhi, Dec 28 (IANS) Union Consumer Affairs Ministry Pralhad Joshi has released IS 19445:2025 – Bomb Disposal Systems — Performance Evaluation and Requirements, an Indian standard aimed at strengthening safety and standardisation in bomb disposal operations, according to an official statement issued on Sunday.The formulation of IS 19445:2025 was initiated following a request from the Ministry of Home Affairs and the DRDO’s Terminal Ballistic Research Laboratory (TBRL), in view of the inc…
New Delhi, Dec 27 (IANS) The National Consumer Helpline (NCH) has facilitated refunds amounting to Rs 45 crore during the eight-month period from April 25-December 26 2025, addressing 67,265 consumer grievances related to refund claims across 31 sectors, it was announced on Saturday.The e-commerce sector recorded the highest number of grievances and refunds, with 39,965 grievances resulting in refunds of Rs 32 crore.This was followed by the travel and tourism sector, which registered 4,050 griev…
New Delhi, Dec 24 (IANS) The National Consumer Helpline has emerged as a strong and effective platform for resolving consumer complaints even before they reach courts, helping people get refunds worth Rs 42.6 crore across 30 sectors between April and December 2025, Union Consumer Affairs Minister Pralhad Joshi said on Wednesday.Addressing the National Consumer Day 2025 celebrations at Bharat Mandapam here, Joshi said the helpline resolved over 63,800 refund-related grievances during the period, …