Korean Air instructed to revise mileage integration plan after Asiana Airlines merger

The antitrust regulator has directed Korean Air to amend its mileage integration plan following its merger with Asiana Airlines. Korean Air has been given a one-month deadline to submit a more detailed plan, including provisions for bonus seats and seat upgrade services, as per the Fair Trade Commission (FTC). Under the approved plan from September, Asiana customers can utilize their accumulated mileage for 10 years post the airline’s cessation without any loss of value. Flight-earned mileage can be used at a 1:1 ratio for Korean Air tickets and upgrades, while partner-earned mileage will convert at a 1:0.82 ratio. Customers also have the option to convert all Asiana mileage into Korean Air mileage. The FTC emphasized the importance of the plan meeting public expectations, stating that it is a matter of national interest. The revised plan is expected to cater to the needs of all airline consumers. The directive aims to offer practical options for customers to actively utilize their mileage, preventing expiration of a significant portion. The 1:1 conversion rate for flight-earned mileage is reportedly acceptable. In November 2020, Korean Air acquired a controlling stake in Asiana Airlines, with the acquisition finalized in December 2024 after an extensive review by international competition authorities. Asiana Airlines currently operates as a Korean Air subsidiary, with ongoing integration processes in terms of organization, personnel, and branding, anticipated to span over a year.