The Muzaffarpur Police, through their initiative ‘Operation Muskan’ (Smile), handed back 106 stolen or lost mobile phones to their rightful owners at an event held at the SSP office. The recovered phones, which include high-end smartphones, are valued at approximately Rs 34 lakh. This achievement was facilitated by the Statistical Device Recovery Unit (SDRU), a specialized team established on February 2, 2026.
Using advanced methods like tracking, surveillance, and data analysis, the SDRU has successfully retrieved hundreds of phones within a short span. Apart from the recoveries, the operation has enhanced public confidence in law enforcement, disrupted mobile theft networks, and illegal resale activities. Under Operation Muskan, the Muzaffarpur Police have already reclaimed and returned 337 lost or stolen mobile phones in 2026, emphasizing the importance of safe recovery and property return.
The campaign not only aims to restore lost items but also educates citizens on the proper procedures to follow if their devices are lost or stolen. Officials advise against involving middlemen or agents and encourage filing complaints through the official police QR code or an online Google Form. For immediate assistance, individuals can reach out to the Police Control Room via WhatsApp at 9431896700. Operation Muskan, living up to its name, brings smiles to people’s faces while delivering a stern message to criminal elements.
Operation Muskan stands as a significant effort by the Bihar Police to dismantle criminal groups operating in urban regions. These gangs, often moving on motorcycles, target vulnerable individuals like students and the elderly, committing crimes in both secluded and crowded spots. Their modus operandi relies on swift attacks with an element of surprise, allowing them to flee before help arrives.
