India’s largest public sector lender, State Bank of India, has issued an advisory urging customers to utilize digital banking services and alternative channels in anticipation of a two-day strike planned by the All India State Bank of India Staff Federation on May 25 and 26. The bank has informed customers through a social media post that while efforts will be made to maintain essential banking services at branches during the strike, some operations at the branch level may face disruptions due to the industrial action.
The All India State Bank of India Staff Federation (AISBISF) has officially announced a two-day strike on May 25 and 26, as mentioned in the advisory by SBI. Customers are advised by the bank to make use of ATMs and Automated Deposit and Withdrawal Machines (ADWMs) for any cash-related needs during the strike period.
In addition to ATMs and ADWMs, customers are encouraged to utilize Customer Service Points (CSPs), internet banking, YONO, mobile banking, UPI, and other digital channels for their daily banking transactions. SBI has assured that its digital banking ecosystem, including online transactions and UPI-based services, is expected to operate normally throughout the strike duration.
Acknowledging the inconvenience that customers may face due to the planned strike action, SBI expressed regret and thanked customers for their understanding. The advisory has been issued amidst concerns that the strike’s widespread participation could impact in-person banking services at branches across various locations.
